+65 6336 3462 +65 6336 0929 info@colemancollege.edu.sg

Coleman College’s Service Gaurantee

Coleman College’s Service Gaurantee

Our Service Quality Targets

No Services Targets
1 Resolution of Complaints Within 21 days from date of feedback
2 Course Transfer / Withdrawal Within 4 weeks from application of transfer, subject to ICA approval, if applicable
3 Refund (Qualified Cases) Within 7 working days
4 Release of Examination Results Not more than 3 months from the last day of examination
5 Release of appeal results for appeal of Examination Results Within 4 weeks for Coleman College’s courses’ and Within 8 weeks for collaborated course with external partners