+65 6336 3462 +65 6336 0929 info@colemancollege.edu.sg

Diploma in International Business Management

Diploma in International Business Management

The Diploma in International Business Management course is specially designed for those who work, or wish to work in areas of business that involve an understanding of the fundamentals of business management.

The course equips student with the knowledge to comprehend basic principles of conventional sales and services, service quality and business communication, business information technology, working with and leading people, organizational behavior and managing resources for business, providing them the ability to apply this knowledge to various roles in organizations.

At the end of the course, students are expected to:

  • Understand service quality and business communication and know the best practices in the industry today
  • Understand the fundamentals of marketing focusing on the aspects of services with the core marketing mix such as product, price, promotion and place, together with the emphasis on building customer loyalty, managing customers feedback and service recovery.
  • Understand the fundamentals of organizational behavior pertaining to personality, value, emotion, motivation, group behavior, leadership, power, conflicts, culture and to manage changes effectively in the organization.
  • Analyze key performance indicators in various forms of organizations and be able to develop and apply knowledge of different types of organizations, strengths, weaknesses and organizational effectiveness
  • Understand the use of information technology in business operations and decision making
  • Understand ways to manage teams and individuals as well as motivating staff to perform better while meeting the aims of the organization
  • Learn how human resources are managed and the purpose of managing physical and technological resources

Course Outline

This programme consists of 8 modules:

  • Service Quality and Business Communication
  • Service Marketing
  • Organizational Behaviour
  • Convention Sales and Services
  • Business IT (Information Technology)
  • Working With and Leading people
  • Managing Resources for Business
  • Project 

Module Synopsis/Objectives

Service Quality and Business Communication

The unit aims to equip learners with the fundamental understanding of service quality and business communication through the various real-life case studies. Learners will appreciate the methodologies taught in class in analyzing case studies and learn the industrial best practices in place.

Service Marketing

The unit aims to equip learners with the fundamental understanding of marketing focusing on the aspects of services with the core marketing mix such as product, price, promotion and place, together with the emphasis on building customer loyalty, managing customers feedback and service recovery.

Organizational Behavior

The unit aims to equip learners with the fundamental understanding of organizational behavior pertaining to personality, values, emotion, motivation, group behavior, leadership, power, conflicts, culture and to manage changes effectively in the organization.

Convention Sales and Services

Learners will learn to analyze key performance indicators in various forms of organizations in the new economy and be able to develop and apply knowledge of different types of organizations, strength, weaknesses and organizational effectiveness.

Business IT (Information Technology)

The unit aims to equip learners with the fundamental of using information Technologies in business operations and decision making, understanding the needs of information security management while developing the Information Management System within the organization.

Working with and leading People

Learners will explore ways to manage teams and individuals as well as motivating staff to perform better while meeting the aims of the organization.

Managing Resources for Business

Learners will learn how human resources are managed and the purpose of managing physical and technological resources. Learners will also know how to access sources of finance and be able to interpret financial statements.

Project

Learners will be required to write a consultation report, where learners are to do research covering key issues in the business industry.  Research will consist of review of primary and secondary sources (e.g., information booklets and newspapers), case comparisons, and if possible, interviews. Learners will learn to review a myriad of literature, define problem(s), be able to analyse problems critically and recommend solutions. It also enables learners to improve their communication and report writing and presentation skills through this project.

Scope of Study

Principles, theories, cases studies, research work, and learning journeys related to business

Delivery Mode

Lectures, Tutorials, Discussions, etc

Commencement Dates / Intakes

To view dates of Intakes, please click here

Course Duration

Part Time: 16 months

Full Time: 10 months

Maximum allowable period for the student to complete the course:

Part Time: 48 months

Full Time: 30 months

Class Period

Part Time (18 month course)   

3 contact hours per session

2 sessions per week

6 contact hours per week

Full Time (10-month course)

Monday to Friday

3 contact hours per session

5 sessions per week

15 contact hours per week

Course Fees

To view course fees, please click here.

Payment Mode

Click to view details on payment mode, please click here.

Click to view details on Fees Protection Scheme (FPS), please click here.

For further information or clarification, please call our Student Support Services Officer at +65 6336 3462.

Assessments

  • 100% Examination based OR
  • Project and Presentation (60% written, 40% presentation)

*Students (both International and local) must achieve an attendance rate of 80% and above in order to qualify for examinations.

Assessment Methods

No Assessment Type Mark allocation
1. Examination – Depends on Module 100%
OR
2. Project and Presentation 60% written, 40% presentation

Assessment Grading Criteria

Distinction         :     >76%

Merit                   :     66% – 75%

Pass                     :     50% – 65%

Fail                       :     <50%

Expected Examination Results Release Date

Not more than 3 months from the date of final examination

Qualification Award

Diploma in International Business Management awarded by Coleman College

Graduation Requirements

Pass all required assignments and assessments

Teacher Qualifications

The Council for Private Education (CPE) is duly notified of all the teachers in Coleman College. All teachers have the required qualifications. Please refer to Our Teachers list in the website for more details.

Average Teacher-Student Ratio is 1:40

Please note that the maximum number of students in the classroom is subjected to the maximum allowable seating capacity

Progression Pathway

Learners who have successfully completed the Diploma in International Business Management can progress to the Advanced Diploma in Business Management awarded by Coleman College

Age: At least 17 years old
Academic: At least 3 subject passes with grade C6 and above at GCE ‘O’ Level OR

Completed at least 11 years of formal education OR equivalent

English Proficiency: IELTS 4.5

Other Courses