Advanced Diploma in International Hospitality Management

Advanced Diploma in International Hospitality Management

The Advanced Diploma of Hospitality provides students with the skills and knowledge in the areas of Leadership, Management, Finance and taking responsibility for workers. The course will give students the skills to make a range of business decisions whilst operating at a senior level of management within the Hospitality Industry through a combination of classroom learning and On-the-Job Training (OJT).

  1. Rooms Division Management
  2. Food and Beverage Management
  3. Resort Management
  4. Events Management
  5. Human Resource Management
  6. Develop and implement a business plan
  7. Develop and implement marketing strategies
  8. Personal and Career Development
  9. Hospitality Financial management
  10. Industrial Attachment

Course Outline

The programme consists of 10 modules

  1. Rooms Division Management
  2. Food and Beverage Management
  3. Resort Management
  4. Events Management
  5. Human Resource Management
  6. Develop and implement a business plan
  7. Develop and implement marketing strategies
  8. Personal and Career Development
  9. Hospitality Financial management
  10. Industrial Attachment

 

Module Synopsis

 

Rooms Division Management

This module focuses on the key principles of room’s division management within the international hospitality industry. It provides learners with an insight into this dynamic hospitality sector and demonstrates to them the importance of this department as a major revenue generator with the lodging sector. It also gives the learner’s the opportunity to develop their operational and management knowledge of this key functional department.

Food and Beverage Management

This module focuses on the analysis of the operations and determines the best course of action in food & beverage operations and management. It examines the ways to maximize service efficiency and productivity to satisfy demands of today’s guests. Topics also include organization of food & beverage operations, marketing, nutrition, menu, standard product costs & pricing strategies, productions, service, cost controlling, facility design, layout and equipment.

Resort Management

This module introduces students the function of management as an integrating activity within the hotel and resort sectors. It will investigate the principles behind the concepts of resort management including: quality management; operational strategies; performance and control systems. Students will also consider the use of revenue and pricing; principles of sustainability, effective marketing approaches as well as legal considerations.

 

Human Resource Management

This module will provide the students with an in-depth understanding of the strategic and coherent approach to an organization’s most valued assets – the people working there who individually and collectively contribute to the achievement of the objectives of the business. This module will also focus on effective business practices in the hospitality industry, like performance and reward management, to ensure the motivation and success of the human resource of the company. They will be introduced to different learning theories and styles, helping them reflect on their learning experience and increasing their effectiveness as independent self-learners. In addition, they will be involved with personal development planning (PDP) to improve their employability and professional skills.

Events Management

This module introduces students to this sector of the tourism industry and will cover both business and leisure events. The specific characteristics of the Meetings, Incentives, Conferences, Events sector (MICE) will be discussed, including impacts for tourism development, conference marketing, management of meetings and conferences and the growing importance of event tourism will be discussed.

Develop and implement a business plan

This unit describes the skills and knowledge required to run a business operation and covers the steps required to develop and implement a business plan. It applies to individuals who are running an organisation or who take a senior role in determining the effective functioning and success of the organisation. As such, they may oversee the work of several teams and other managers.

 

Develop and implement marketing strategies

This unit describes the performance outcomes, skills and knowledge required to analyse internal and external business environments and to develop and evaluate marketing strategies and plans for products and services.

 

Personal & Career Development

This module will allow students to acquire knowledge of and practice the skills needed for self and career development, including career planning, opportunity awareness, preparation for the job search process, networking and softer skills such as teamwork, presentation skills and leadership. It is aimed at BBS students who would like to develop and improve their personal and career development skills. Throughout the module students will practice these skills, reflect on their development and be exposed to the current employment market and alumni.

 

Hospitality Financial Management

The module covers basic financial information, components of financial management, planning and budgeting, control, project and activity design and implementation, and computerization of financial functions. In addition, the case studies focus on management of research institutes with uncertain financial support and the need for generating supplementary funds through external consultancy contracting as an institutional activity.

 

Integrated Project – Industrial Attachment

Coleman College recognizes an important aspect in education is about gaining professional skills in a relevant workplace. As such, several of our certificate and diploma courses provide opportunities for students to gain valuable workplace skills from our arrangement for industrial attachments at relevant workplaces where students are placed in organizations within the tourism and hospitality and related establishments for a period of 6 months after completion of their institutional studies. Students are expected to have successfully completed all modules (institutional) before they proceed to the 6-month Industrial Attachment. For this course, the industrial attachment is compulsory and has to be completed successfully before they are awarded the Advanced Diploma. In cases where the students are unable to obtain the Training Work Pass from the Ministry of Manpower for the Industrial Attachment, they are required to complete a management research (project paper) to be awarded the Advanced Diploma.

Scope of Study

Principles, theories and cases studies related to hospitality Industry

Delivery Mode

Blended learning – The module will consist of lectures, case studies, E- learning, role play, class exercises, game, tutorials and other appropriate learning methodologies to equip and develop student’s learning.

Commencement Dates / Intakes

To view dates of Intakes, please click here

Course Duration

The course duration is 18 months

Full-time:  (12 months of Institutional study and 6 months of Industrial Attachment)

Maximum allowed period for the student to complete the course is 36 months

Class Period

Monday to Friday

3 contact hours per session, 5 sessions per week

15 contact hours per week

Course Fees

To view course fees, please click here.

Payment Mode

Click to view details on payment mode, please click here.

Click to view details on Fees Protection Scheme (FPS), please click here.

For further information or clarification, please call our Student Support Services Officer at +65 6336 3462.

Assessments

  • E- learning assessment/participation
  • Class test
  • Presentation
  • Assignment work
  • Final Examination

Assessment Methods

Assessment Allocation
Participation 20%
Mid-module assessment/s 30%
Final Exam 50%
Total Marks 100%

Assessment Grading Criteria

Grade

A+ : 80 marks and above

A : 70 – 79 marks (Passed)

B+ : 65 – 69 marks (Passed)

B : 60 – 64 marks (Passed)

C+ : 55 – 59 marks (Passed)

C : 50 – 54 marks (Passed)

D+ : 45 – 49 marks (Passed)

D : 40 – 44 marks (Passed)

F : 0 – 39 marks (Failed)

Expected Examination Results Release Date

Within 3 months from the date of Final examination

Qualification Award

Advanced Diploma in International Hospitality Management awarded by Coleman College.

Graduation Requirements

Pass all required assessments and assignments

Teacher Qualifications

The Committee for Private Education (CPE) is duly notified of all the teachers in Coleman College.  All teachers have the required qualifications. Please refer to Our Teachers list in the website for more details.

Average Teacher-Student Ratio is 1:40 for Tutorials, 1:64 for Lectures

Please note that the maximum number of students in the classroom is subjected to the maximum allowable seating capacity

Articulation Pathway

Not Applicable

Age: At least 18 years old
Academic: At least GCE A-level with 2 E Passes or Diploma Graduate or
Senior Middle School or Grade 12 or
Diploma in Tourism or Diploma in Hospitality Management or equivalent
Work Experience: 2 years working experience
English Proficiency: IELTS 5.5 or a pass in GCE ‘O’ level English or equivalent

Other Courses

Diploma in International Hospitality Management

Diploma in International Hospitality Management (Chinese)

Diploma in Tourism Management