Diploma in International Hospitality Management

Diploma in International Hospitality Management

The Diploma in International Hospitality Management aims to equip the students with the skills and knowledge in managing the Hospitality Industry. Students will develop an in-depth understanding of both the front-end operations and back-end processes of the hospitality business through a combination of classroom learning and On-the-Job Training (OJT).

  1. Introduction to Hospitality
  2. Marketing for Hospitality
  3. Front Office Operations in Hospitality
  4. Accommodation Operations in Hospitality
  5. Food and Drink Service
  6. Interpersonal Skills in Hospitality
  7. Industrial Attachment

Course Outline

The programme consists of 7 modules:

 

  1. Introduction to Hospitality
  2. Marketing for Hospitality
  3. Front Office Operations in Hospitality
  4. Accommodation Operations in Hospitality
  5. Food and Drink Service
  6. Interpersonal Skills in Hospitality
  7. Industrial Attachment

 

Module Synopsis

  1. Introduction to Hospitality

This module aims to provide a basic understanding of the hospitality industry by focusing on the organization of hotel and food and beverage operations and industry opportunities and future trends.

 

  1. Marketing for Hospitality

This module will enable learners to gain knowledge and understanding of marketing strategies relevant to the hospitality industry.   It will also allow leaners to understand how the marketing mix is used to create products and services in hospitality.

 

  1. Front Office Operations in Hospitality

Learners will attain knowledge of the structure, role and requirements of front office operations and gain skills to use systems and procedures involved in reservations and registrations, guest accounting and interpretation of data from room statistics.

 

  1. Accommodation Operations in Hospitality

This unit enables learners to gain knowledge and understanding of the structure, role, and responsibilities of staff in accommodation operations, the methods of documentation used, and the importance of safety, security and environmental issues, and gain skills to clean and service rooms, using appropriate cleaning agents, equipment, resources and methods.

  

  1. Food and Drink Service

 This module enables learners to understand the importance of the meal experience in food and drink service operations and skill to prepare, provide and review provision of food and drink service.

 

  1. Interpersonal Skills in Hospitality

 This module aims to equip learners with the necessary knowledge and understanding of how to supervise, lead, and train staff.

 

  1. Integrated Project – Industrial Attachment

Coleman College recognizes an important aspect in education is about gaining professional skills in a relevant workplace. As such, several of our certificate and diploma courses provide opportunities for students to gain valuable workplace skills from our arrangement for industrial attachments at relevant workplaces where students are placed in organizations within the tourism and hospitality and related establishments for a period of 6 months after completion of their institutional studies. Students are expected to have successfully completed all modules (institutional) before they proceed to the 6-month Industrial Attachment. For this course, the industrial attachment is compulsory and has to be completed successfully before they are awarded the Diploma. In cases where the students are unable to obtain the Training Work Pass from the Ministry of Manpower for the Industrial Attachment, they are required to complete a management research (project paper) to be awarded the Diploma.

Scope of Study

Principles, theories and cases studies related to hospitality business

Delivery Mode

Blended learning – The module will consist of lectures, case studies, E- learning, role play, class exercises, game, tutorials and other appropriate learning methodologies to equip and develop student’s learning.

Commencement Dates / Intakes

To view dates of Intakes please click here

Course Duration

The course duration is 12 months (Full-time)
(6 months of Institutional study and 6 months of Industrial Attachment)

Maximum allowed period for the student to complete the course is 24 months

Class Period

Monday to Friday
3 contact hours per session, 5 sessions per week
15 contact hours per week

Course Fees

Click to view course fees, please click here.

Payment Mode

Click to view details on payment mode, please click here.
Click to view details on Fees Protection Scheme (FPS), please click here.
For further information or clarification, please call our Student Support Services Officer at +65 6336 3462.

Assessment

  • E- learning assessment/participation
  • Class test
  • Presentation
  • Assignment work
  • Final Examination

Assessment Methods

No Assessment Type   Mark Allocation
1. Participation : 20%
2. Mid-module assessment : 30%
3. Final Examination : 50%
Total Marks : 100%

Assessment Grading Criteria

Grade

A+  :   80 marks and above

A    :   70 – 79 marks (Passed)

B+  :   65 – 69 marks (Passed)

B    :   60 – 64 marks (Passed)

C+  :  55 – 59 marks (Passed)

C    :  50 – 54 marks (Passed)

D+  :  45 – 49 marks (Passed)

D    :  40 – 44 marks (Passed)

F    :   0 – 39 marks   (Failed)

Expected Examination Results Release Date

Within 3 months from the date of Final examination

Qualification Award

Foundation Diploma in Hospitality and Management awarded by Coleman College

Graduation Requirements

Pass all required assessments and assignments

Teacher Qualifications

The Committee for Private Education (CPE) is duly notified of all the teachers in Coleman College.  All teachers have the required qualifications. Please refer to Our Teachers list in the website for more details.

Average Teacher-Student Ratio is 1:40 for Tutorials, 1:64 for Lectures

Please note that the maximum number of students in the classroom is subjected to the maximum allowable seating capacity

Articulation Pathway

Not Applicable

Age: Minimum 16 years of age and above
Academic: 3 GCE O’ Level Pass (C6 or higher); High School Graduation Certificate; or equivalent
English Proficiency: IELTS 5.0; CEFR B1; High School English Pass; or equivalent

Other Courses

Diploma in International Hospitality Management (Chinese)

Certificate in Tourism and Hospitality Management

Advanced Diploma in International Hospitality Management